Checkout Access

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Support
Payment Portal

Coverage, discounts, and wallet funding in one place

Choose a PenBot plan or fund an inmate wallet directly. Physical mail comes out of the inmate wallet, and texting is included with Plus at no extra PenBot charge.

What families should know
Physical mail: LetterStream cost + $1 per mail job. Family can fund the inmate wallet through this same portal. Texting: Included with Plus at no extra PenBot charge.

1. Select checkout type

2. Select plan

3. Sponsor and inmate details

Letters, spaces, and dashes are stripped automatically to match the PenBot system format.

4. Affiliate and discount codes

Enter the sponsor email and inmate number to validate codes before checkout.

Checkout typeCoverage plan
Selection1-Month Coverage
Subtotal$20.00
Total$20.00
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Wallet-funded physical mail

LetterStream cost + $1 per mail job. Families can also use this portal to add wallet funds directly at https://penbotservices.com/get-started.

Included with Plus at no extra PenBot charge

Need to stop monthly billing?

Prepaid coverage renews only when you purchase more time. Use the legacy billing portal only for older recurring subscriptions.

Legacy subscription portal

Pay by check

Make checks payable to:

PenBot Services

9888 Vassar Drive Apt i303

Denver, CO 80231

Include the inmate's name and BOP number on the memo line.